As innovation keeps on advancing, client encounters are moving ceaselessly from exactly what individuals see to submerging them in the brand experience itself. One such innovation that is genuinely shaking up the technology scene is the augmented reality (AR) and without any further doubt, AR is obscuring the lines of the real world.
Unlike virtual reality (VR), augmented reality is an overlay of advanced digital content in this present reality condition. Consumers are tending more towards technology and make their purchase decisions on the go.
The impact of augmented reality on material procurement is as follows:
Improved Customer Experience: AR and VR technology are enhancing and improving the customer/buyer experience. This utilization of augmented reality is a significant leap forward that is focused on the business and commercial industry.
Improved Communication within Departments: With augmented reality, the communication among Procurement, Operations, and Finance to examine the worth and cost drivers of the business could be improved.
Replace Physical Human Interactions: The augmented reality replaces the need for basic human interactions whether it is a client visit or any business meeting. This helps in saving time of the organization as well as their cost.
Enhance the Procure-to-Pay process: A purchase decision can be made quickly dependent on the survey of the product or finding out about the firm’s services as clients/ buyers can encounter a similar demo. This empowers buyers to check the process worth by means of a digital product catalog.
Digitalizing Supplier Relationship Management: Negotiating with the vendors, bidding in an auction now could be made much more easier after digitalizing.
To make the procurement process proficient and stand ahead of the competitors, these new innovations can possibly reform the manner in which organizations lead certain everyday functions.